Health and Safety
Should I get travel insurance and what is the cost?
Trip Cancellation, Trip Interruption and Medical Insurance is required. This is a mandatory requirement from suppliers in Africa – proof of insurance must be provided before bookings are confirmed. It is your personal responsibility to ensure you have sufficient insurance coverage for the entire duration of your trip.
Your Africa Specialist will be able to assist you. Note that cancellation fees are charged by our suppliers and are beyond our control. Insurance should cover you for costly cancellation penalties, trip interruption and missed flight connections. Travel insurance also offers you protection in the event of illness or accident while abroad. Certain activities, such as hot-air balloon rides, may require additional coverage.
Your Africa Specialist will be able to assist you. Note that cancellation fees are charged by our suppliers and are beyond our control. Insurance should cover you for costly cancellation penalties, trip interruption and missed flight connections. Travel insurance also offers you protection in the event of illness or accident while abroad. Certain activities, such as hot-air balloon rides, may require additional coverage.
Will someone be at the airport to meet us on arrival?
Yes, you can feel secure in knowing that we arrange for a “meet and greet” for all our clients. With our local offices in Africa providing 24-hour emergency assistance and having personnel on hand to deal with any issues that may arise, our clients can feel safe and secure in traveling with us.
Do I need malaria medication?
Most areas in Africa are malarial areas. Your Africa Specialist will let you know if you are visiting a non-malaria area. Otherwise, we strongly advise you to consult with your physician prior to the commencement of your vacation, for information on precautions against malaria.
Do I need inoculations?
This will depend on where you will be visiting. We suggest that you check with your Africa Specialist or on the following websites for the most up to date information:
Is the water safe to drink?
In many parts of Africa the water is perfectly safe but because this depends on location, we do suggest that you drink filtered water.
What can you tell me about government travel warnings and advisories?
We keep updated on all travel advisories and should a new travel warning come into effect prior to your travel date, we will notify you. However we suggest that you check on the following websites for further information.
Is it safe to travel to Africa?
You will find the people very friendly, helpful and eager to please. The beauty and tranquility of the land, the magnificent wildlife, and the hospitality of the people will all contribute to a lifetime of memories!
However, we highly recommend you leave jewelry at home and carry only small amounts of cash. If not needed, leave money, valuables and passports in the hotel safes or with camp managers.
Our Africa based associate tour companies and hotels provide us with a strong presence in Africa and with our local offices in Africa providing 24-hour emergency assistance and having personnel on hand to deal with any issues that may arise, our clients can feel safe and secure in traveling with us.
